Privacy Policy

Elora Medical LLC ("we," "us," or "our") is committed to protecting the privacy and security of our patients' and partners' information. This Privacy Policy describes how we manage personal data collected through our website, https://www.eloramedical.net.

1. Information We Collect

We collect personal information that you voluntarily provide when you express interest in our wound care services. This includes:

Identification Data: Name and business name.
Contact Data: Email address and mobile phone number.
Service Data: Information regarding wound care consultations, benefit verifications, and product inquiries.

2. How Your Data is Used

Your information is used solely to provide medical coordination and administrative services, including:

Managing wound care logistics and orders.
Sending automated appointment reminders and health updates via SMS.
Processing benefit verifications and responding to support inquiries.

3. Mobile Information Sharing (MANDATORY)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

4. SMS Opt-In and Consent

Consent to receive text messages is obtained explicitly through an unchecked box on our web forms. By opting in, you agree to receive messages from Elora Medical LLC.

Opt-out: You may withdraw consent at any time by replying STOP to any message.
Help: Reply HELP for assistance or email info@eloramedical.net.

5. Data Security and Handling

We utilize advanced security protocols and secure servers to protect your personal data from unauthorized access, alteration, or disclosure. We do not sell, rent, or lease our customer lists to third parties.

6. Cookie and Tracking Practices

We may use cookies to analyze website traffic and provide a better user experience. You can manage your cookie preferences through your browser settings.

7. User Rights

You have the right to review, update, or request the deletion of your personal information. To exercise these rights, please contact our data coordinator at the address below.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Elora Medical LLC Scottsdale, Arizona 85255

Email: info@eloramedical.net

Website: https://www.eloramedical.net